We update our transparency report monthly to give everyone visibility into the health of the community.
Publicly tracking health metrics allows us to reflect on what we are doing. It also gives us the opportunity to keep you up to date on what we are currently working on to improve specific metrics.
What percent of FetLife's monthly active members did FetLife take action against?
We aim to resolve 95% of cases reported to us in under 30 minutes and 99.9% of cases reported to us under 24 hours.
What percent of reports are reviewed and handled within 30 minutes?
- 2021/08/30: Onboarding 8 new on-site caretakers. All 8 should be fully trained up by Nov 1st, '21.
- 2022/07: Decrease in response time is due to some members of the Caretaking team moving to a new Trust & Safety team. We are hiring and training up new caretakers to replace the people we lost.
What percent of reports are reviewed and handled within 24 hours?
We believe that consent can be revoked at any time. Hence, we make it easy for both members and non-members to request any picture or video of them to be taken down without the need to fill out a DMCA takedown request.
How much content did we remove at the request of members?
We have a zero-tolerance policy for child sexual abuse material (CSAM). When a valid CSAM report is confirmed, we take the content in question down immediately. Next, we lock the account and put it in the delete queue. We also follow all legal requirements to report child pornography to the proper authorities.
How much CSAM did we take action on?
How prevalent were CSAM violations?
A Registered Sex Offender (RSO) convicted of a violent or nonconsensual offense is not permitted to have an account on FetLife. For more information, see our RSO Guideline.
How many RSOs did we remove?
As a community, we pride ourselves on being beautifully diverse and accepting of each other's differences. We continue to work hard and look for ways to make FetLife more open and safe so that people feel free to be their authentic selves.
How much hate speech content did we take action on?
How prevalent were hate speech violations?
We are big animal lovers and don't allow any form of animal cruelty. Animal cruelty includes but is not limited to animal abuse, bestiality, etc.
How much content promoting animal cruelty did we take action on?
How prevalent were animal cruelty violations?
We respect and support sex workers. But, due to the risk that the exchange of sex acts for goods or services puts on the community, we can't allow it. We remove any post where someone is either offering to buy or sell a sex act. If the person continues after we've warned them, they risk having their profile permanently deleted.
How much exchanging of sex acts for goods or services did we take action on?
How prevalent were the exchange of sex acts for goods or services violations?
We're always looking for ways on how to improve our transparency report. So if you have any feedback, please don't hesitate to email us at: [email protected].